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Summary of Stanley Tools Customer Service Calls

47 TOTAL CALLS
85% SUCCESSFUL CONNECTIONS
01:28 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Stanley Tools to Ask about:

Product/ Service quality:

  • “I broke my rachet and am bery sad.”
  • “Broken tools”
  • “Broken toolbox”

Return/ Replace:

  • “Need replacement screw driver”
  • “Replace socket”
  • “Replace charge cord”

Payments and Charges:

  • “The lights indicate it's fully charged but when I use it it doesn't work.”

Other:

  • “25' tape measure”
  • “Compressor jump box problems”
  • “To see if they have a tool I'm looking for”

About Stanley Tools

Top 5 Stanley Tools Products

Tape Measure, Knife, Fatmax Tape Measure, Tool Kit, Stud Finder

Top 5 Likes about Stanley Tools

Pricing and durability

Top 5 Dislikes about Stanley Tools

Unit breaks every time its used more then once to inflate, Reputation, Phone hold time was at 48 minutes when i gave up

Summary

Stanley Tools is a provider of hand tools. Company develops and improves existed tools to make them more durable, convenient and efficient. Stanley Tools' products are ergonomically designed hand tools, pro line of tools made of extra durable materials tough enough for the job site, great assortment of products for the home mechanic and homeowners. The assortment of the company includes measuring tools, finishing tools, stricking and struck tools, layout tools, fastening tools, storage, cutting tools, laser tools and stood sensors, automotive tools, clamps and vises, flashlight, woodworking. Stanley Tools was founded in 1843 by Frederick Stanley. Today it is located in New Britain, CT.

Stanley Tools reviews and complaints

Stanley Tools is ranked 71 out of 495 in Building Products category

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Stanley Tools Stats

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Number of Calls

No calls for this period.

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