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SO THIS IS MY RANT.I purchased a stanley life time half inch drive ratchet about ten years ago its a great tool but it broke and when i went to get it replaced i was told i had to contact STANLEY TOOLS DERECTLY. So i did and they admit that its there and that its a...
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Anonymous
Anonymous

after they read my complaint the rep contacted me. and replaced the ratchet. thank you for having this site for customers.

2.8
#559419
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this flashlight gets so hot it shuts itself off in 45 sec of use it burns wood its *** and I cannot return it as it was a gift and no recipt now I must enter 100 words to file this what a joke just another flaw like their product to keep people from complaining so ill...
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#523077
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I bought stanley planers, a long plane and a jack plane, and a set of wood chisels. I just started to use the long plain and the blade adjustment yoke broke off. The wood chisels are soft and are easily dulled!the cutting edge actually rolls over and have to sharpen...
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Anonymous
joejoe1

I bought a stanley product and it had missing parts. They don't even have replacement parts so I was told by their customer service.

Anonymous
Anonymous

We take pride in providing quality products and customer service, and it’s disappointing to hear when we do not meet these expectations. Our warranty covers any manufacturing...

#441927
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Went to Baxley,Ga.which is about 20 miles south of my home to buy youer3/4' [19mm] stud finder.. NO WERE ON THE PACKAGE DOSE IT STATE YOU NEED TO BUY A 9 VOLT BATTERY----HA SO IM BACK AT THE HOUSE,AND NOW I HAVE TO PUT ON ANOTHER 20 MILES. SO TODAY I PUT ON A TOTAL OF...
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#375395
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I purchase a construction grade measuring tape made by Stanley for my husband during the renovation of him adding an addition to my house and within 20 uses the tape no longer would retract. I paid about $25.00 dollars for it and it was junk. I will never buy any...
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Anonymous
Anonymous

We take pride in providing quality products and customer service, and it’s disappointing to hear when we do not meet these expectations. Our warranty covers any manufacturing...

#366728
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Recieved a Stanley thermos as a gift for Christmas and it is defective. Tried to contact Stanley about the problem, but will not respond. Will never buy another Stanley thermos again.Initially I was happy to see the name of an American company on the box, But...
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Anonymous
Anonymous

As I too had problems with a new one , I've always had good ones, but now my coffee was cold the first time I opened it a few hours latter , did Stanley exchange. Quality for ...

Anonymous
Anonymous

We take pride in providing quality products and customer service, and it’s disappointing to hear when we do not meet these expectations. Our warranty covers any manufacturing...

#167028
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After one lite use, my 15 year warranty fiberglass handle, professional weeding tool broke its head off. What a piece of junk! It seemed strong enough in the store, sturdy handle, nice tines and apparently good attachment between the metal head and the fiberglass...
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Anonymous
Anonymous

We take pride in providing quality products and customer service, and it’s disappointing to hear when we do not meet these expectations. Our warranty covers any manufacturing...

#128162
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